No products in the cart.
Everything you need to know about the product and billing.
You can easily track your order status by visiting the “My Orders” section on our website after logging into your account. Once your order is dispatched, you’ll also receive a confirmation email and WhatsApp message with a tracking link and code.
If you need additional help, feel free to reach out to our customer support team via email at contact@yuumart.com or WhatsApp at +91 8123497100. We’re here to help!
To cancel or make changes to an order, please contact our customer support team as soon as possible after placing the order. Once an order has been processed or dispatched, modifications may no longer be possible.
For cancellations or edits, reach out to us by:
- Email: contact@yuumart.com
- WhatsApp: +91 8123497100
Our team will do their best to accommodate your request if the order status allows for changes.
An order may be canceled for a few reasons:
- Payment Issue: There may have been an issue with processing your payment.
- Out of Stock: The item you ordered might be out of stock.
- Incorrect Information: There could have been incomplete or incorrect information in the order details.
In such cases, you’ll receive a notification with the specific reason for the cancellation. If you have any questions or would like assistance with placing a new order, feel free to contact our support team at contact@yuumart.com or on WhatsApp at +91 8123497100.
If part of your order is missing, please first check the tracking details to see if your items were shipped separately. Sometimes, items in a single order are dispatched in multiple packages, which may arrive at different times.
If all packages have been delivered but you’re still missing items, contact our customer support team. We’ll resolve the issue as quickly as possible.
You can reach us by:
- Email: contact@yuumart.com
- WhatsApp: +91 8123497100
Please have your order number ready, and we’ll assist you with locating the missing items or arranging a replacement if needed.
If there’s an issue with your order—such as receiving a damaged item, incorrect product, or a missing part—please reach out to us within 24 hours of receiving the order. We’re committed to making things right for you!
To help us resolve the issue as quickly as possible, please provide:
– A 360-degree unboxing video showing the item and packaging
– Photos of the product and any visible issues
– Your order number
Our support team will guide you through the process to replace the item if necessary. You can reach us by:
– Email: contact@yuumart.com
– WhatsApp: +91 8123497100
We appreciate your patience and understanding as we work to resolve any problems promptly.
To request a return label, please contact our customer support team with your order details and reason for the return. We only accept returns if the product received was damaged, incorrect, or had a defect. A 360-degree unboxing video showing the issue is required to process the return.
If your return is approved, we’ll provide a return label by email or WhatsApp. Simply print the label and attach it to your package, then follow the instructions provided to ship the item back.
For assistance, reach us at:
– Email: contact@yuumart.com
– WhatsApp: +91 8123497100
We’re here to ensure your return process is as smooth as possible!
Answer:
To reset your password, follow these steps:
1. Go to the login page on our website.
2. Click on Forgot Password? below the login fields.
3. Enter the email address associated with your account and submit the request.
4. Check your email inbox for a password reset link. Click on the link and follow the instructions to create a new password.
If you don’t receive the email within a few minutes, please check your spam or junk folder. For further assistance, feel free to reach out to us at contact@yuumart.com.
To change your password, simply follow these steps:
- Log in to your account on our website.
- Go to Account Settings or Profile (usually located in the top right menu).
- Select Change Password.
- Enter your current password, then type and confirm your new password.
- Click Save to update your password.
If you need assistance or have trouble logging in, please contact our support team at contact@yuumart.com. We’re here to help!
To cancel your account, please contact our customer support team with your request. We will assist you in closing your account and ensure that any pending orders are processed accordingly.
You can reach us at:
- Email: contact@yuumart.com
- WhatsApp: +91 8123497100
Once your request is received, we will guide you through the account cancellation process.
We do not offer refunds for any products. However, if you received a damaged item, incorrect product, or a product with a different size, color, or variation than ordered, we offer an exchange for the same product.
To claim an exchange, please follow these steps:
- Ensure you provide a 360-degree unboxing video of the product.
- Contact our support team via email at contact@yuumart.com or WhatsApp at +91 8123497100 with the video and your order details.
Once we confirm the issue, we’ll process an exchange for you. If the product was received in good condition and as per your order, we will not be able to process a return, replacement, or refund.
Read more about our Return, Refund and Cancellation Policy by visiting below page click here
We only accept returns in the case of damaged, incorrect, or defective products. If you’ve received a product that meets any of these conditions, please follow these steps to initiate a return:
- Ensure you have a 360-degree unboxing video showing the item, packaging, and any damage or defects.
- Contact our customer support team at contact@yuumart.com or WhatsApp at +91 8123497100, providing your order details, photos, and the video.
- Once your return request is approved, we will guide you through the process and provide a return label if applicable.
Please note that if the product is in good condition and matches your original order, we are unable to accept returns.
Read more about our Return, Refund and Cancellation Policy by visiting below page click here
Return policies are the rules retail merchants establish to manage the process by which customers return or exchange unwanted or defective merchandise that they have purchased previously. Return policies are an extension of the customer service retailers provide; they tend to be fairly liberal as a consequence.
Read more about our Return, Refund and Cancellation Policy by visiting below page click here
Return, Refund & Cancelation Policy
All orders placed on our website are eligible for free shipping across India. You don’t need to take any additional steps to qualify for free shipping—it will be applied automatically to your order during checkout.
If you have any concerns or need further assistance, feel free to contact us at contact@yuumart.com or via WhatsApp at +91 8123497100.
Read more about Shipping & Delivery policy click here
To change your delivery address, please contact our customer support team as soon as possible after placing the order. We can only make changes to the delivery address if the order has not yet been processed or dispatched.
To update your address, reach us at:
- Email: contact@yuumart.com
- WhatsApp: +91 8123497100
Please provide your order details, and we’ll assist you in updating the delivery address before the shipment is sent out.
If your order hasn’t arrived yet, please check the tracking details provided in your confirmation email or WhatsApp message. You can track your order by using the tracking code sent to you.
If your tracking information shows that the order has been delayed or you haven’t received any updates, please reach out to our customer support team for further assistance.
You can contact us at:
- Email: contact@yuumart.com
- WhatsApp: +91 8123497100
We’re committed to resolving any delivery issues and ensuring your order arrives as soon as possible.
We offer free delivery across India, including all postcodes. As long as your delivery address is within India, we can process your order and deliver it to your location.
If you have any concerns about delivery to your specific postcode or location, please feel free to reach out to us at:
- Email: contact@yuumart.com
- WhatsApp: +91 8123497100
We’ll be happy to assist you with any delivery-related queries!
For Cash on Delivery (COD) orders, you will need to make a minimum payment of Rs. 100 before we begin processing your order. The remaining amount will be due when you receive the product at your delivery address.
To ensure that your order is processed smoothly, kindly make the advance payment through the available payment methods on our website. Once we confirm the initial payment, we will ship your order and you can pay the remaining balance directly to the delivery agent when the product arrives.
For any questions or assistance, feel free to contact us at:
- Email: contact@yuumart.com
- WhatsApp: +91 8123497100
For your convenience, we offer the following payment options for both prepaid orders and Cash on Delivery (COD):
1. Prepaid Orders:
You can pay for your order in advance using one of the following methods:
- Credit/Debit Card
- Net Banking
- UPI Payment
- Wallets (Paytm, PhonePe, etc.)
- Razorpay Payment Gateway
2. Cash on Delivery (COD) Orders:
For COD orders, you can make a minimum payment of Rs. 100 before processing your order. The remaining amount will be due when you receive the product. You will pay the delivery agent in cash or through a digital payment (if available).
For any assistance with payments, feel free to contact us at:
- Email: contact@yuumart.com
- WhatsApp: +91 8123497100
We strive to offer flexible payment methods for your convenience!
You may have received a notification for several reasons:
- Order Confirmation: To let you know that your order has been successfully placed and processed.
- Shipping Update: To notify you that your order has been dispatched or is out for delivery.
- Payment Reminder: If you have a pending payment for a COD order or a prepaid order.
- Promotional Offers: To inform you about ongoing sales, discounts, or new arrivals on our website.
- Customer Support: To update you regarding a query or issue you may have raised with our support team.
If you’re unsure about a notification or have any questions, feel free to reach out to us at:
- Email: contact@yuumart.com
- WhatsApp: +91 8123497100
We’re here to assist you!
For more information about our products, services, or any inquiries you may have, you can access the following resources:
- FAQ Page: For quick answers to common questions about orders, shipping, payments, returns, and more.
- Contact Us Page: You can reach out to us directly for specific queries. Visit Contact Us.
- Terms and Conditions: For detailed information about your rights and obligations. Read Terms and Conditions.
- Return, Refund, and Cancellation Policies: For information on how we handle returns, exchanges, and cancellations. View Policies.
- Customer Support: You can contact our team via email or WhatsApp for any specific concerns.
- Email: contact@yuumart.com
- WhatsApp: +91 8123497100
We’re here to help and ensure you have the best shopping experience!
Currently, we operate exclusively online and do not have physical store locations. All our products are available for purchase directly through our e-commerce website, www.yuumart.com, and we provide nationwide delivery across India.
If you need assistance or have any questions about our products, shipping, or services, feel free to contact us:
- Email: contact@yuumart.com
- WhatsApp: +91 8123497100
We’re here to help you with all your needs!
The Seller Feedback Rating is a system that allows customers to provide their reviews and ratings based on their shopping experience with us. This feedback helps us understand your satisfaction level and allows us to improve our products and services.
You can leave a rating and review for any product you purchase on our website. Your feedback is important to us, and we take it seriously to ensure we continue delivering high-quality products and excellent customer service.
If you have any questions or concerns about your feedback or the rating process, feel free to contact us at:
- Email: contact@yuumart.com
- WhatsApp: +91 8123497100
We appreciate your support!